FAQ

Do you offer free shipping to my state?

Yes! We offer free shipping for orders over $35 to everyone in the USA

    How long does shipping take? When will I receive my order?

    Shipping times will vary based on the different brands. When viewing the individual product, please see the "Shipping" tab for more information on when the products will be shipped.

      My order has been shipped; can I track it?

      We will send you a shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive shipping confirmation from us within 4 business days of your order, feel free to follow up with us at hello@zclothing.co.

        Do you guarantee that I can return my item if I change my mind?

        We understand that sometimes you change your mind. If you decide you want to return an item for any reason within 30 days after receipt of your order, please email us at hello@zclothing.co.com with your order number. *Please note: In order to receive a refund for the item(s) ordered, the item(s) must arrive back to our distribution center in "like new" condition and must contain all original packaging and accessories. "Like New" means that the items you ordered must not show any visual signs of wear.

          Do you only offer a one-time payment?

          We understand that sometimes it's easier to pay in smaller payments, so we offer installment payments

          Can I get installment help with my purchased product?

          Our company does not offer white-glove installation, but we will help you look for trustworthy services in your area. Please email hello@zclothing.co.

           

          PAYMENT AND BILLING

          Will I be charged state sales tax?

          Good news! All our orders are exempt from sales tax, except for those being shipped to California. If applicable, tax will be automatically computed during the checkout process.

          What payment methods do you accept?

          To make your purchase as easy as possible, we accept all major credit and debit cards, as well as

          • American Express
          • Apple
          • Diners Club
          • Discover
          • Meta Pay
          • Google Pay
          • Mastercard 
          • PayPal
          • Shop Pay
          • Venmo
          • Visa